Privacy Policy

Company Name: NewYork Call Services

At NewYork Call Services, we are committed to protecting the privacy and personal data of both our clients and their patients. This Privacy Policy outlines how we collect, use, store, and protect the information shared with us through our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, clinic name, and other contact details.

• Clinic Information: Specialties, working hours, and call handling preferences.

• Patient Call Data: Call logs, voicemail messages, and communication history (when authorized).

• Technical Data: IP address, browser type, device information, and usage behavior on our website.

2. How We Use Your Information

We use the information collected to:

• Provide and manage our call handling services

• Set up and customize your call center preferences

• Notify you of call activities, messages, and updates

• Improve our services and user experience

• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or share your personal data or your patients’ data with third parties for marketing purposes. Information may be shared only:

• With your consent

• With authorized employees or agents of NewYork Call Services for service delivery

• When required by law or in response to legal requests

4. Data Security

We implement appropriate security measures, including encrypted communication, secure servers, and access controls to protect your data from unauthorized access, misuse, or disclosure.

5. SMS & Communication Consent

By using our services and submitting your phone number, you consent to receive messages (SMS or email) from NewYork Call Services related to your account or service updates. You can opt out at any time by replying “STOP” or contacting us directly.

6. Your Rights

You have the right to:

• Access and review your personal data

• Request corrections or deletions

• Withdraw consent for communications

• Request a copy of your stored information (where applicable by law)

7. Cookies

Our website may use cookies to enhance user experience, track site usage, and improve performance. You can disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

NewYork Call Services
Email: info@newyorkcallservices.com
Phone: (718) 362-3331
Website: [www.newyorkcallservices.com]